Customer Support is the heart of CareFacts. Our knowledgeable staff of professionals have expertise in the clinical, financial, and technical aspects of the public health, home care and hospice industries. Live support staff answer your calls, and your concerns are passed on to the appropriate resource as soon as possible. Our development and clinical staff has over fifteen years of experience implementing the Omaha System in a software application and are able to facilitate innovative approaches in supporting and measuring the success of public health programs. Our customer agencies attribute much of their success in justifying program funding to CareFacts software and support.
ROUTINE CUSTOMER SUPPORT ACTIVITIES